In the fast-evolving digital landscape, customer service is a critical pillar for business success. As companies vie for the spotlight, distinguishing themselves through superior customer experience becomes paramount. Recognizing this, Elevator Startups is thrilled to spotlight Askly, a groundbreaking fusion of AI and human-powered customer service, as shining example of innovation and efficiency in our growth hacking program that started in the beginning of this year. Check more about Askly's product.
Unveiling Askly: Where AI Meets Empathy
At its core, Askly is not just a platform but a revolution in customer service. Designed to bridge the gap between technology and human touch, Askly offers an exceptional customer experience that is both seamless and empathetic.
Think of Askly as a customer service professional who’s always there for you, day or night. Whether you're a bustling e-commerce site or a grand hotel chain, Askly’s got your back, ensuring your customers get quickly help and leave with a smile.
Building Trust toward Chatbots
Serving businesses across 10 countries, Askly has quickly become a beacon of trust for businesses ranging from burgeoning e-commerce platforms to expansive hotel chains.
And guess what? It is multilingual and customer-friendly and does all this without burning a hole in your pocket, cutting down customer service costs by up to a stunning 75% while keeping satisfaction levels sky-high.
The Challenge: Beyond the Conventional
Despite technological advancements, one of the most significant hurdles in digital customer service has been the reliability of chatbots.
Modern consumers, with their expectations of instantaneity, often find themselves at odds with traditional chatbots' mechanical and sometimes unsatisfactory responses. Acknowledging this challenge, Askly has positioned itself as a solution that merges the best of both worlds: the efficiency of AI and the irreplaceable warmth of human interaction.
Elevator Startups & Askly: A Partnership Geared Towards Excellence
In a strategic move to elevate Askly's market standing. Jaak Ennuste, Askly’s key mentor in the Growth Hacking program, has planned a 6-month marathon where we’re diving deep into the world of SEO and website conversion, tweaking and tuning to make sure Askly stands out even more. It's all about making their message clearer, their offers more tempting, and their online presence more sparkly.
Our approach is methodical and data-driven. From refining messaging clarity to fixing value propositions and adjusting URL links, the project is underpinned by comprehensive audits and a plethora of targeted tasks. Each step is meticulously planned and executed to optimize Askly's online presence and user engagement.
The Future is Bright
With a focus on enhancing every facet of its digital footprint, Askly is poised to meet and exceed the modern consumer's expectations for quick, reliable, and empathetic customer service.
Elevator Startups’s growth hacking program is designed to support the ambitions of entrepreneurs and their businesses, leading them to unmatched success in their fields. We're thrilled to help boost companies like Askly grow bigger and faster.
Keep an eye out for more news and updates about Askly and other teams starting in Elevators Startups programs.